Bila2 Slot Privacy Policy – Our Commitment to Protecting the Personal Data of Malaysian Members

Bila2 slot collects members' personal information through various touchpoints during the registration process and platform usage. The following are the categories of information we collect, along with the purpose of collection:

Bila2 slot does not collect any unnecessary sensitive information — including race, religion, political views, or health records — unless it is directly relevant to a responsible gaming program you have specifically requested to join. We adhere to a data minimization principle: only data genuinely required for platform operations will be collected.

Bila2 slot uses the personal information collected solely for the purposes stated below. We will not use your data for any other purpose without first obtaining your consent:

• Account Management: Creating and maintaining your bila2 slot account, processing registration, and managing your password and login security.
• Financial Transaction Processing: Processing deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, and CIMB Clicks; processing withdrawals of winnings to registered accounts.
• Identity Verification (KYC): Ensuring every bila2 slot member is a real individual aged 18 and above who is resident in Malaysia, as required by legal compliance.
• Platform Security: Detecting and preventing fraud, unauthorized access, multi-account abuse, and other illicit activity within the bila2 slot ecosystem.
• Service Communications: Sending account notifications, OTP verification, security alerts, and important service updates for bila2 slot.
• Platform Improvements: Analysing usage patterns (in aggregate and anonymised form) to improve the user experience, technical performance, and game variety on bila2 slot.
• Responsible Gaming Programme: Monitoring play patterns that may indicate problem gambling, in line with bila2 slot's commitment to member protection.
• Marketing (With Consent): If you have consented to receive promotional communications, we may send you relevant bila2 slot bonus offers and promotions. You may unsubscribe at any time.

Bila2 slot does not sell or share members' personal data with third parties for marketing purposes. However, there are limited situations where sharing your data with certain parties is necessary to keep the platform running smoothly:

• Payment Service Providers: Required transaction information is shared with Malaysian eWallet providers (Touch 'n Go, GrabPay, Boost, ShopeePay, DuitNow) and FPX providers (Maybank2u, CIMB Clicks) solely for the purpose of processing your deposits and withdrawals. These providers maintain their own privacy policies and are subject to Malaysian financial services laws.
• Licensed Game Providers: Live casino providers such as Evolution Gaming, Pragmatic Play, and SA Gaming receive only the minimum session data required to run the games. These providers are internationally licensed companies subject to strict privacy standards.
• Legal Authorities: bila2 slot will disclose required data to Malaysian authorities — such as the Royal Malaysia Police or the Malaysian Anti-Corruption Commission — when ordered by a court or valid legal order. We will notify you in advance if legally permitted to do so.
• Technical Service Providers: Companies providing technical infrastructure services such as server hosting and analytics may have limited access to technical data (not personal data) under strict confidentiality agreements with bila2 slot.

All third parties working with bila2 slot are required to sign data processing agreements ensuring they handle your information to the same or higher standard as this Privacy Policy. bila2 slot takes full responsibility for how these third parties manage your data within the scope of any permitted sharing.

Bila2 slot continually invests in robust security infrastructure to protect the personal data of all members. The technical and organisational measures we have in place include:

• 256-bit SSL/TLS encryption for all communication between your browser and bila2 slot's servers — meaning data in transit cannot be read by anyone who may intercept your network traffic.
• Encryption at rest for all sensitive information in the bila2 slot database, including passwords (stored as non-reversible hashes) and financial information.
• Two-factor authentication (2FA) via SMS OTP is available and strongly recommended for all bila2 slot accounts — this adds an extra layer of protection even if your password is compromised.
• A 24/7 security monitoring system that detects suspicious logins, unauthorised access attempts, and anomalies in transaction patterns in real time.
• Independent third-party penetration testing is conducted at least twice a year to identify and remediate security vulnerabilities before they can be exploited.
• Mandatory data security training for all bila2 slot staff with access to members' personal data, conducted twice a year.

The bila2 slot platform uses cookies and similar tracking technologies to enhance the user experience and platform security. The following are the types of cookies we use:

• Essential Session Cookies: Technical cookies required for the bila2 slot platform to function correctly — including keeping you logged in and securing your gaming session. These cookies cannot be disabled as they are critical to the platform's core operations.
• Preference Cookies: Cookies that store your preferences such as language, display settings, and gaming preferences on bila2 slot. These help us deliver a more personalized experience each time you visit the platform.
• Analytics Cookies (Anonymous): bila2 slot uses internal analytics that collect aggregated, anonymized site usage statistics — such as number of visitors, most frequently visited pages, and average session duration. This data is not linked to any individual's identity and is used solely for platform improvements.
• Security Cookies: Cookies that help bila2 slot's security system identify the device used by each member and detect suspicious login attempts from new devices or unrecognised locations.

You can manage and delete cookies through your web browser settings. Please note, however, that disabling essential cookies will affect the core functionality of the bila2 slot platform and may prevent you from logging in or playing without interruption. bila2 slot does not use third-party advertising cookies or cross-site cookies that track your activity outside our platform.

Bila2 slot retains member personal data for as long as necessary to fulfill the purposes set out in this Privacy Policy, or as required by Malaysian law. In general:

• Active Account Data: Retained for as long as your bila2 slot account remains active. Data is kept for the duration of your active membership on the platform.
• Financial Transaction Data: Retained for a minimum of 7 years from the transaction date, in accordance with Malaysian financial and tax legal requirements.
• Security Log Data: Retained for 2 years for fraud detection and security incident investigation purposes if required.
• Data After Account Closure: Upon voluntary account closure, bila2 slot will delete or anonymise personal data that is no longer required for legal purposes within 90 days. Financial transaction data will be retained for 7 years as required by law.
• Live Casino Recording Data: Video recordings of live casino sessions are retained for 90 days for dispute resolution purposes, after which they are automatically deleted.

To request deletion of your personal data (excluding data that must be retained for legal compliance), please submit a written request to our Privacy Officer at privacy@bila2slot.com. Requests will be processed within 30 business days and we will notify you of the action taken, along with an explanation for any data that cannot be deleted for legal reasons.

As a bila2 slot member residing in Malaysia, you have the following rights regarding your personal data under Malaysia's Personal Data Protection Act 2010 (PDPA) and bila2 slot's voluntary commitments:

• Right of Access: You have the right to request a copy of all personal data we hold about you. We will provide a full report within 14 business days of the request.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data. Corrections to standard information will be carried out within 24 hours.
• Right to Erasure: You may request the deletion of your personal data that is no longer needed for its original collection purpose, subject to the legal retention obligations set out in Section 6.
• Right to Restriction of Processing: In certain circumstances, you may request that we limit how we use your data — for example, while a complaint investigation is ongoing.
• Right to Object: You may object to the processing of your data for marketing purposes at any time. Requests to stop receiving marketing communications will be actioned within 48 hours.
• Data Portability Right: You may request a copy of your personal data in a machine-readable format (CSV or JSON) for your own use or to transfer to another platform.

To exercise any of the above rights, contact the bila2 slot Privacy Officer by email at privacy@bila2slot.com or through the "Data Privacy" section in your account settings. Please include your account number and a copy of your identification document for verification. We do not charge any fees for reasonable privacy rights requests.

Bila2 slot is an exclusive platform for adults aged 18 and above. We take the protection of minors extremely seriously and maintain a strict policy on this matter:

• Bila2 slot does not intentionally collect or store any personal data of individuals under the age of 18.
• Age verification is strictly carried out during the registration process via MyKad or passport checks.
• If we discover that personal data of a minor has been collected inadvertently, we will promptly delete that data and close the associated account.
• Parents or guardians who suspect their child has registered an account on bila2 slot should contact us immediately via email at privacy@bila2slot.com or through live chat — we will act promptly.

Bila2 slot reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or new platform features. When significant changes are made:

• A notice of changes will be displayed on the bila2 slot homepage for at least 14 days before the changes take effect.
• A notification email will be sent to all active members with a valid email address, summarising the key changes made.
• The "Updated" date at the top of this document will be revised to reflect the date of the latest changes.
• For changes that materially affect your privacy rights, we will seek your consent again before those changes take effect.

Continued use of the bila2 slot platform after changes to the Privacy Policy take effect will be considered acceptance of those changes. If you do not agree with the changes made, you have the right to close your account and withdraw all cash balances before the effective date of the changes.

Bila2 slot appoints a Data Protection Officer responsible for ensuring compliance with this Privacy Policy and handling all privacy-related inquiries and complaints. To reach our Privacy Officer:

• Privacy Email: privacy@bila2slot.com — for privacy enquiries and formal privacy rights requests. Response within 72 hours.
• General Support: support@bila2slot.com or via Live Chat within the bila2 slot platform, 24 hours a day.
• Official Complaints: If you are not satisfied with how we have handled your privacy complaint, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia.

Bila2 slot is committed to responding to all privacy enquiries within 72 hours and resolving more complex complaints within 30 working days. We value the trust you place in us and will always work to ensure your privacy is fully protected.